At Wil’que Hotel, we strive to deliver unique and memorable experiences for every guest. Guided by our “Customer-Centric” philosophy, we are excited to introduce our Loyalty Program as a way of expressing our gratitude for choosing us as your preferred accommodation.
The Wil’que Loyalty Program reflects our commitment to creating an experience that makes each return something to look forward to.
Wil’que Membership Program: Enjoy Exclusive Discounts on Every Stay
Every night you spend at Wil’que, across various room categories, helps you accumulate STAR points, which can be redeemed for exciting rewards on your future visits.
STAR Points Calculation
Every VND 250,000 spent at Wil'que = 1 STAR point
These STAR points will be accumulated and can be used to upgrade your membership level, allowing you to receive even more attractive rewards during future stays. At Wil’que, we offer three membership levels: CLASSIC, ELITE, and PLATINUM, each with the following exclusive benefits:
Benefits |
CLASSIC (Free to Join) |
ELITE (25 Stars) |
PLATINUM (50 Stars) |
Bonus points for eligible bookings |
|
+30% |
+50% |
Additional discount on every booking price |
|
5% Discount |
10% Discount |
01 complimentary drink voucher |
✅ |
✅ |
✅ |
Priority access to exclusive sales events |
✅ |
✅ |
✅ |
Dedicated with check-in experience |
✅ |
✅ |
✅ |
Celebratory birthday treat |
✅ |
✅ |
✅ |
Complimentary wifi |
✅ |
✅ |
✅ |
Late check-out privileges |
|
13:00 |
14:00 |
Complimentary use of launderette |
✅ |
✅ |
✅ |
Flexibility to choose check-in and check-out time |
|
|
✅ |
Assured room availability for reservations made at least 48-hour in advance |
|
|
✅ |
Complimentary one-way airport transfer |
|
|
1 per booking with min 5 nights |
New Customer Referral Program: Double the Joy, Multiply the Rewards
At Wil’que, customer satisfaction is at the heart of our growth. That’s why we created the New Customer Referral Program to thank you for your trust and support.
Referral Benefits
Refer friends or family to Wil’que and receive a 5% discount code for your next booking, plus a complimentary drink voucher. It’s our way of showing appreciation for your referral and encouraging more guests to experience Wil’que’s services.
Benefits for Referred Customers
New guests who book with your referral code will receive a 5% discount on their first booking - an excellent way to begin their journey with Wil’que.
Terms & Conditions for the New Customer Referral Program
Choose Wil’que as Your Ideal Stay Destination
With our Membership Program and New Customer Referral Program, Wil’que is dedicated to providing you with exceptional stay experiences and expressing our sincere gratitude for your continued support and trust.
Register as a Wil’que member today to start earning points and enjoy exciting rewards. Share the experience with friends and family through our referral program. We look forward to welcoming you back and providing memorable stay experiences. These exclusive privileges are designed to enhance every visit, ensuring you make the most of your time at Wil’que.
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