Wil’que Hotel Loyalty Program: Exclusive Privileges & Rewards for Our Loyal Guests

At Wil’que Hotel, we strive to deliver unique and memorable experiences for every guest. Guided by our “Customer-Centric” philosophy, we are excited to introduce our Loyalty Program as a way of expressing our gratitude for choosing us as your preferred accommodation.

 Hotel lobby

The Wil’que Loyalty Program reflects our commitment to creating an experience that makes each return something to look forward to.

Wil’que Membership Program: Enjoy Exclusive Discounts on Every Stay

Every night you spend at Wil’que, across various room categories, helps you accumulate STAR points, which can be redeemed for exciting rewards on your future visits.

STAR Points Calculation

Every VND 250,000 spent at Wil'que = 1 STAR point

These STAR points will be accumulated and can be used to upgrade your membership level, allowing you to receive even more attractive rewards during future stays. At Wil’que, we offer three membership levels: CLASSIC, ELITE, and PLATINUM, each with the following exclusive benefits:

Benefits

CLASSIC

(Free to Join)

ELITE

(25 Stars)

PLATINUM

(50 Stars)

Bonus points for eligible bookings

 

+30%

+50%

Additional discount on every booking price

 

5% Discount

10% Discount

01 complimentary drink voucher

Priority access to exclusive sales events

Dedicated with check-in experience

Celebratory birthday treat

Complimentary wifi

Late check-out privileges

 

13:00

14:00

Complimentary use of launderette

Flexibility to choose check-in and check-out time

 

 

Assured room availability for reservations made at least 48-hour in advance

 

 

Complimentary one-way airport transfer

 

 

1 per booking with min 5 nights

Terms & Conditions for the Membership Programs

  • All offers are only available for direct bookings through Wil’que’s official channels, including the website, Facebook, hotline, and directly at the front desk.
  • Applicable for customers who have registered as Wil’que members through the website or directly at the hotel.
  • Offers cannot be exchanged for cash.
  • These loyalty programs are subjected to review every 6 months. Wil’que will be responsible to inform guests/members for all new update schemes.

New Customer Referral Program: Double the Joy, Multiply the Rewards

At Wil’que, customer satisfaction is at the heart of our growth. That’s why we created the New Customer Referral Program to thank you for your trust and support.

Referral Benefits

Refer friends or family to Wil’que and receive a 5% discount code for your next booking, plus a complimentary drink voucher. It’s our way of showing appreciation for your referral and encouraging more guests to experience Wil’que’s services.

Benefits for Referred Customers

New guests who book with your referral code will receive a 5% discount on their first booking - an excellent way to begin their journey with Wil’que.

Terms & Conditions for the New Customer Referral Program

  • The referrer must be an individual customer who has registered as a member and/or has stayed at any Wil’que establishment.
  • The referee must be a new customer who has never booked a room at Wil’que. The referral code must be provided at the time of booking to receive the special offer, and each referral code is valid for unlimited new customers.
  • Referral codes are valid for 3 months from the date of issuance.
  • This offer can be combined with other promotions and membership benefits.
  • Offers are exclusively available for direct bookings made through Wil’que’s official channels, including our website, Facebook page, hotline, or directly at the hotel.
  • Offers are not redeemable for cash.
  • For the first booking, each referred new customer can only use one referral code per room.
  • The referral program may change at any time at the hotel’s discretion. Wil’que will notify guests of any updates.

Choose Wil’que as Your Ideal Stay Destination

With our Membership Program and New Customer Referral Program, Wil’que is dedicated to providing you with exceptional stay experiences and expressing our sincere gratitude for your continued support and trust.

Khách sạn Wil'que Cửa Bắc

Register as a Wil’que member today to start earning points and enjoy exciting rewards. Share the experience with friends and family through our referral program. We look forward to welcoming you back and providing memorable stay experiences. These exclusive privileges are designed to enhance every visit, ensuring you make the most of your time at Wil’que.


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